Delight in Hospitality

We are a hospitality management firm providing comprehensive hotel management services in the Midwest and Southeast.

Who We Are

Founded in Johnson City in 2011, Hotel Management Services, Inc. (HMS) is one of the Mitch Cox Companies operating in the Southeast and Midwest of the United States. The mission of Hotel Management Services, Inc. is to create customer loyalty by delighting our guests and enabling our team members. The HMS core values are faith, integrity, respect, and motivation (FIRM). The organization strives to reflect this in how it does business and how it cares for its team members – its greatest asset.

OUR LEADERSHIP

Philip CoxPresident

Kathy MaileSVP of Operations

Tracy FleenorCOO

Gregory WigginsCFO

Terri DombkowskiRegional Director of Operations

David WeissRevenue Manager

Angie JarrettHuman Resources Manager

Joe MaileDirector of Risk Management

Joyce DavidsonRegional Sales Manager

Mitch LanderArea Manager

Omarra SwainArea Manager

Bob WitkiewiczArea Manager

Jeremy DebruyneArea Manager

Brad GarrettRegional Sales Manager

Joseph HaleMarketing Data Analyst

OUR SERVICES

OPERATIONS

Our stakeholders are worry-free because we take care of everything to keep our portfolio properties running profitably through clear communication, revenue tools, and an integrated management system.

HUMAN RESOURCES

Our human resources department recruits, trains, and coaches the property teams. The leadership team of HMS works with diligence and ethics to make sure our guests and our team members experience our core values at our hotels.

MARKETING

Our marketing team is creating value on the ground and online. We design print and digital ads and test for the greatest ROI. Our general managers are trained to use the most effective marketing mediums to reach potential customers.

DEVELOPMENT

We look for properties in vibrant markets to apply our management services and achieve economies of scale. We are growing fast, and continuously looking for development and JV opportunities.

Our Locations

Hotel Management Services, Inc. operates 21 hotels in 9 states.

Johnson City, Tennessee; Champaign, Illinois; Evansville, Indiana; Asheville, North Carolina; Duncan, South Carolina; Greenville, South Carolina; Simpsonville, South Carolina; Elgin, South Carolina (Columbia); Lexington, South Carolina (Columbia); Macon West, Georgia; Macon North, Georgia; Augusta West, Georgia; Augusta North, Georgia; Savannah, Georgia; Clarcona, Florida (Orlando); Clermont, Florida (Orlando); Lexington, Kentucky; Huntsville, Alabama; Madison, Alabama

Careers

A career with Hotel Management Services, Inc. will create a wealth of exciting career opportunities for you, both now and in the future. Thrive with us.

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Vendor Center

Our vendors and partners are key elements to our success. Access vendor relations materials here as well as learn about becoming a vendor.

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Media Center

Find out all of the latest news about our exciting developments, projects, and people. Members of the media can gain access to our press kits, releases, and official images.

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